The CRM built for water purifier dealers
Organise WhatsApp enquiries, customer records, service requests and eligible AMC renewal workflows on the number your customers already use. Purpose-built for RO and water purifier dealerships in India.
- Owner-set WhatsApp replies
- AMC workflows on eligible plans
- Watch, Approval or Auto controls
Generic CRMs weren’t built for how a water purifier dealership actually runs.
You don’t just sell units — you install them, service them, and renew their AMC year after year. A normal CRM tracks a “deal” and forgets the customer. Your business lives in the years after the sale.
LeadBuddie keeps the enquiry, installed-product details, service context and renewal dates visible so your team can work from the same record.
A clearer operating loop
Everything a water purifier dealership needs in one workspace
Configured WhatsApp replies
When enabled and eligible, Buddie can answer from the business information and operating rules you approved.
Customer 360 records
Installed model, install date, warranty, and AMC plan — the full history stored on one interactive drawer.
Eligible AMC reminders
Growth and Scale can prepare 60, 30, 15 and 7-day reminders when the water-treatment workflow and templates are configured.
Service requests & handoff
Collect visit details from chat, then let your team confirm availability and handle complaints that need judgment.
Callbacks & lapsed win-backs
“Call me next week” schedules a callback. Reactivate lapsed AMCs with a one-tap reactivation message.
Dashboard suggestions
See exactly which play or job to turn on for leads waiting today. Activate plays with a single tap.
From WhatsApp message to renewing customer
- 1
A customer messages your WhatsApp
A supported enquiry, complaint or AMC question appears on the connected business number.
- 2
Convert the lead to a customer
Promote the lead to a customer with the installed model and AMC plan. Buddie reviews chats and flags untracked users.
- 3
Choose how reminders and follow-ups run
Use Approval for review or Auto for eligible configured messages. Templates, consent and WhatsApp rules still apply.
- 4
Your team completes the renewal
Replies, callbacks and renewal status remain visible so a person can confirm the final commercial action.
Designed for a safe handover
Buddie prepares the request. Your team makes the final business decision.
Prices, availability, confirmations and exceptions stay inside the rules you configure. See the full journey →
Frequently asked questions
LeadBuddie brings WhatsApp enquiries, customer records, installed-product context, service requests, callbacks and eligible AMC workflows into one workspace for water purifier and RO dealers.
For eligible water-treatment businesses on Growth or Scale, LeadBuddie can prepare reminders 60, 30, 15 and 7 days before expiry. Sending depends on approved templates, the selected mode and WhatsApp eligibility.
Choose Watch, Approval or Auto for eligible Buddie actions. The business knowledge you approve, pricing guardrails and human takeover controls define where Buddie should respond and where your team should decide.
Buddie can collect the details for a service-visit request. Your team reviews availability, confirms the visit and keeps the customer context on the record.
LeadBuddie has a limited Free CRM plan. Paid AI plans start at ₹1,499/month; water-treatment AMC tools are on Growth and Scale. Every signup starts with a 30-day Growth trial with no card required.
Run your water purifier dealership on one workspace
Start with a 30-day Growth trial. Connect WhatsApp during setup; no credit card required.