Buddie — your AI sales employee
When enabled for your plan and business rules, Buddie can reply to WhatsApp enquiries, share approved product information, and help your team follow up on quiet leads.
The LeadBuddie system
Everything around a useful customer conversation.
Buddie handles the repeatable work. Your team gets the context, controls and next action to move customers forward.
Capabilities
Built for what happens after the first message.
From the first reply to a qualified request, LeadBuddie keeps every conversation accurate, accountable and easy for your team to act on.
Train Buddie by chat or voice
Teach Buddie in plain language by text or voice: what to answer, what to ask, and what it should not promise. Review the proposed changes before they go live.
Create products with AI
On Growth and Scale, describe what you sell in one sentence. Buddie prepares a product or service draft for you to review before anything is saved.
One-tap bookings & quotes
Instead of a long back-and-forth, Buddie can send a tap-to-fill card in WhatsApp so your team receives a complete, structured booking or quote request.
Understands and replies in voice
Buddie understands customer voice notes, captures the details on a request, and on Growth and Scale can reply with a natural voice note in English, Hindi, Tamil or Malayalam.
Language-aware replies and inbox translation
Buddie can match the customer's language and script, including commonly used Indian languages. Inbox translation is available where supported.
Automatic replies with business controls
Buddie replies on its own, but only within what you have approved. Pause a delicate conversation, stop a follow-up, or step in yourself whenever you want to.
Automated AMC Reminders
Buddie reminds your water-treatment customers 60, 30, 15 and 7 days before their AMC runs out — after you approve each one, or on its own once you trust it.
Win back lapsed AMCs
Customers whose AMC already lapsed get their own win-back message, ready for you to check before it goes.
Revive dormant leads
Leads who went quiet get one polite nudge instead of being forgotten. You choose whether it sends on its own or waits for your approval.
Day 1/3/7 & Quiet-lead Follow-ups
A nudge on day 1, day 3 and day 7 for leads who went quiet — and you can pause, mute or take over any conversation at any time.
Approval Desk & Full History
Review, edit and send Buddie drafts in one place, with a visible history of recent activity.
It will not invent a price
Buddie only says what you have told it. If a price or a fact is missing, it brings your team in — and you can take over a chat any time to stop automatic replies.
Unified Inbox (WhatsApp + Instagram)
Bring connected WhatsApp and Instagram conversations into one inbox, with lead context, ownership and next actions.
Lead CRM with dashboard suggestions
Status, tags and AMC details right next to the chat, and a dashboard that tells you which customers are waiting on you today.
WhatsApp policy controls
LeadBuddie connects to WhatsApp Business services and provides controls for templates, campaigns and customer messaging. You remain responsible for consent and compliance with WhatsApp policies.
Business messaging, carefully controlled
Useful automation should still feel safe.
LeadBuddie supports incoming conversations and owner-configured follow-ups, campaigns and service reminders. Consent, approved templates and WhatsApp policy still govern what may be sent.
- We help you manage and organize WhatsApp leads
- We receive leads from your WhatsApp Business number
- We organize conversations in a CRM
- We generate AI insights from conversations
- Businesses must use approved templates, consent and policy-compliant messaging
- Service providers process data only as described in our Privacy Policy
- Owners remain responsible for consent and WhatsApp Business Policy compliance
Your team remains in control of business knowledge, customer follow-ups and the moments that need human judgment.
Ready when your customers are
Give every enquiry a capable next step.
Connect your business number, teach Buddie in plain language, test the journey, and choose when it can reply automatically.