60–100
leads per day
Easier
follow-ups
“Handling 60–100 leads per day was very time-consuming. After LeadBuddie, responses and follow-ups became much easier.”
Mastec Water Purifier
India
Customer operations, run on WhatsApp
Customer Operations Platform for WhatsApp-first businesses
Track leads, customers, renewals, follow-ups and operational workflows from one intelligent workspace — on the number your customers already message.
- Runs on your existing WhatsApp number
- Official Meta tech provider · DPDP-ready
- In production with Mastec Water Purifier
Priya Desai
online · WhatsApp
Lead captured
Auto-added
4 renewals due
This week
Buddie
Found 12 customers worth tracking from your chats.
ReviewLater
Renewals recovered
₹1,84,500
+78%
3 callbacks pending
Premium CRM infrastructure for WhatsApp + Instagram teams
Structured onboarding, secure setup, and channel-ready lead operations.
The operational loop
One message in. A tracked, renewing customer out.
LeadBuddie isn't a feature list — it's a connected workflow. Watch a single WhatsApp message become the whole customer lifecycle.
01 · Conversation
A customer messages on WhatsApp
An enquiry, a complaint, an AMC question — it lands on the number they already use.
Hi, is the Kent Grand available?
Yes! Sharing details 👇
01 · Conversation
A customer messages on WhatsApp
An enquiry, a complaint, an AMC question — it lands on the number they already use.
Hi, is the Kent Grand available?
Yes! Sharing details 👇
02 · Lead
Captured as a lead automatically
No copy-paste, no missed message after hours. The conversation becomes a tracked lead.
RK
Ramesh K. · New lead
Source: WhatsApp · 2m ago
02 · Lead
Captured as a lead automatically
No copy-paste, no missed message after hours. The conversation becomes a tracked lead.
RK
Ramesh K. · New lead
Source: WhatsApp · 2m ago
03 · Customer
Converted to a customer
When they buy, the lead becomes a customer with model, install date and AMC plan attached.
Ramesh Kulkarni
CustomerKent RO Grand · Installed Jan 15 · Gold AMC
03 · Customer
Converted to a customer
When they buy, the lead becomes a customer with model, install date and AMC plan attached.
Ramesh Kulkarni
CustomerKent RO Grand · Installed Jan 15 · Gold AMC
04 · AMC
The contract starts tracking itself
Installation, warranty and AMC live on one record — service history travels with the customer.
AMC statusActive
Renews in 22 days
04 · AMC
The contract starts tracking itself
Installation, warranty and AMC live on one record — service history travels with the customer.
AMC statusActive
Renews in 22 days
05 · Renewal
Renewals surface before they lapse
Every contract sits on the renewals page sorted by urgency, so the window never quietly passes.
Priya D. · due in 1d₹2,499
Ramesh K. · due in 2d₹3,200
05 · Renewal
Renewals surface before they lapse
Every contract sits on the renewals page sorted by urgency, so the window never quietly passes.
Priya D. · due in 1d₹2,499
Ramesh K. · due in 2d₹3,200
06 · Revenue
Recovered revenue rolls up
Renewed contracts and service revenue show on the dashboard — you see what was saved.
This month
₹1,84,500
06 · Revenue
Recovered revenue rolls up
Renewed contracts and service revenue show on the dashboard — you see what was saved.
This month
₹1,84,500
07 · Callback
Follow-ups never get forgotten
“Call me next week” becomes a real callback on the right date, with the note attached.
Call Priya · Thu 11 AM
Note: wife to approve renewal
07 · Callback
Follow-ups never get forgotten
“Call me next week” becomes a real callback on the right date, with the note attached.
Call Priya · Thu 11 AM
Note: wife to approve renewal
08 · Retention
Customers stay, and come back
Every touchpoint is remembered, so renewals compound and churn quietly drops.
Renewed 2× since 2024
Loyal · low churn risk
08 · Retention
Customers stay, and come back
Every touchpoint is remembered, so renewals compound and churn quietly drops.
Renewed 2× since 2024
Loyal · low churn risk
Live now · Flagship operational pack
Built for water treatment businesses.
Track every installation, AMC renewal, callback and customer follow-up from one operational workflow. ₹1,999–₹3,500 per customer per year leaks out of every dealership through the renewal nobody chased. The Water Treatment Pack runs the whole lifecycle — capture, convert, renew, service — on the WhatsApp number your customers already message, so nothing slips.
PD
Priya Desai
online · last seen now
Today, 11:04 PM
Hi, my Kent RO AMC is expiring next week. What are the options?
Buddie typing
AMC Plans 2026.pdf
2 pages · 1.2 MB
Buddie11:04 PM
Hi Priya! Your Annual AMC Gold (₹2,499) includes priority service + 4 filter changes. Shall I book a quick call tomorrow to confirm?
Buddie11:04 PM
Tomorrow 11am works.
Buddie typing
Done — callback scheduled for tomorrow 11 AM. You’ll get a reminder.
Buddie11:05 PM
The flow, end to end
One message in. A tracked customer out.
- 01Now
Customer messages on WhatsApp
A buyer or existing customer pings your normal WhatsApp number — an enquiry, a complaint, an AMC question.
- 02Now
Lead captured automatically
The conversation lands on your pipeline as a lead — no copy-paste, no missed message after hours.
- 03Now
Convert to customer in one tap
When they buy, promote the lead to a customer with the installed model, install date and AMC plan attached.
- 04Now
AMC tracked — surfaced before it lapses
Every contract sits on the renewals page sorted by urgency, so the renewal window never quietly passes.
- 05Now
Callbacks — none forgotten
“Call me next week” becomes a real follow-up on the right date, with the customer’s note attached.
- 06Now
Revenue tracked per renewal
Renewed contracts and service revenue roll up on the dashboard, so you see what the pack recovered.
- 07Now
Buddie flags customers you’re not tracking
Buddie, your AI sales agent, reviews your leads and surfaces people who look like installed customers you haven’t added yet. You confirm each one — it never acts on its own.
What you get
Four dealer workflows — all shipped, all running today.
01Shipped
AMC renewals surfaced before they lapse
Every customer’s annual maintenance contract sits on the renewals page sorted by urgency. Filter by this-week / next-14 / next-30 / callbacks-scheduled / lapsed.
AMC Renewals
23This weekNext 14CallbacksLapsed
PD
Priya Desai
Kent Grand · in 1d · ₹2,499
RK
Ramesh Kulkarni
Kent Excell+ · in 2d · ₹3,200
SM
Suresh Menon
Kent Supreme · in 5d · ₹2,499
AS
Anita Shah
Kent Maxx · in 6d · ₹1,999
02Shipped
Service visits scheduled from chat
When a customer complains or asks for a visit on WhatsApp, you book it on their record in one tap. Visit history travels with the customer.
RK
Ramesh KulkarniFilter is making noise. Can someone check?
Schedule a visit
Tomorrow·11:00 AM
Visit booked for tomorrow 11 AM
03Shipped
Callbacks tracked — none forgotten
"Call me next week" becomes a real follow-up on the right date with the customer’s note attached. Surfaces under the Callbacks pill on the renewals page.
Callback flowScheduling
Salary 20th. Call me next week, will renew Gold.
When to call back?
3 days1 week2 wks
Note: Wife to approve
Callbacks4 due
PD
Priya Desai
Callback in 7d · Wife to approve
VT
Vinod Tambe
Callback in 3d · Decide plan
04Shipped
Customer + product history at a glance
Installed model, install date, AMC history, prior service visits, prior notes — all on one drawer when you tap the customer.
PD
Priya Desai
+91 98765 43210 · Pune
Installed
Kent RO Grand
Jan 15, 2024 · 2y warranty
Current AMC
Annual Gold · ₹2,499
Renewed 2× since 2024
Last visit
Filter change · 15d ago
3 visits this year
In production with
Mastec Water Purifier
Runs the Water Purifier Pack every day for 60–100 leads — real renewals, service visits and callbacks, not a demo dataset.
Meet Buddie
A quiet teammate that watches the operations you can't.
Buddie is your operational intelligence layer — not a chatbot. It reviews your leads, customers and renewals in the background and surfaces what needs attention, with the reasoning attached.
Always explainable
Every suggestion shows exactly why it surfaced — never a black box.
You stay in control
Buddie proposes. You confirm. It never messages or acts on its own.
Quietly in the background
No chatbot persona, no noise — it reviews your operations and steps back.
Buddie
Reviewed 248 chats · just now
4 renewals due tomorrow
Their AMC end-dates fall within 24h and no callback is scheduled yet.
ConfirmDismiss
12 customers worth tracking
These chats mention an installed unit but aren’t added as customers.
ConfirmDismiss
3 callbacks pending today
You promised to call back — the dates land today across these threads.
ConfirmDismiss
Buddie never sends a message or changes a record without your confirmation.
Built to scale
One platform. A pack for every operational business.
Start with the workflows your industry actually runs. More packs are on the way as we go deeper with each kind of business.
Coming soon
Real Estate Pack
Site-visit enquiries, follow-ups, and buyer pipelines run from one workspace.
Coming soon
Service Business Pack
Job requests, scheduled visits, repeat maintenance and customer history.
Coming soon
More packs coming
Each pack ships the workflows a specific operational business actually runs.
Trusted by operational businesses across India
Mastec Water Purifier
Classic Leathers
Zyrax Fitness
Nitya Tours & Travels
Spectrum Painting
5000+
leads managed
20+
businesses onboarded
60–100
leads/day at Mastec
Customer story
The dealer that put our AI co-pilot to work first.
Mastec Water Purifier handles 60–100 leads a day. Here's what changed when LeadBuddie became their co-pilot.
1 inbox
for the whole team
0
orders lost in DMs
“Bulk WhatsApp enquiries from retailers used to pile up in three different phones. With LeadBuddie our team works from one inbox and every B2B order is tracked from first message to dispatch.”
Classic Leathers
India
Shared
inbox for trainers
Faster
trial conversions
“Trial bookings, membership renewals, class enquiries — it was all sitting in one founder's WhatsApp. LeadBuddie made it a shared workflow and our trainers stopped chasing screenshots.”
Zyrax Fitness
India
Higher
package conversion
Zero
missed follow-ups
“Every trip enquiry needs a custom itinerary and three follow-ups. LeadBuddie keeps the whole conversation, quote, and callback in one place — we stopped losing high-ticket bookings to slow replies.”
Nitya Tours and Travels
India
On-time
quote follow-ups
Clear
ownership per lead
“Site-visit requests and quote enquiries used to slip through cracks. Now each lead has a stage, an owner, and a follow-up date — our painters and the office work off the same screen.”
Spectrum Painting Solution
India
Pricing
Choose the plan that fits your social sales flow
Every plan is built for WhatsApp + Instagram CRM workflows, with a 7-day free trial to get started.
Basic
Free
Get started with manual lead tracking and simple CRM.
- Manual notes and lead tracking
- Up to 10 leads
- 1 pipeline (3 stages)
- Basic activity timeline
Starter
₹499/month
Single-number WhatsApp inbox with AI replies and summaries.
- WhatsApp inbox (1 number)
- Send approved templates in chat
- Create up to 10 templates
- AI suggested replies (click → edit → send)
Growth
₹999/month
Campaigns + templates + unlimited AI messages for growing teams.
- 3 campaigns/month
- Up to 1,500 recipients per campaign
- Up to 3,000 recipients per month
- Create up to 50 templates
Team
₹1999/month
High-volume campaigns and automation for teams and agencies.
- 20 campaigns/month
- Up to 5,000 recipients per campaign
- Up to 50,000 recipients per month
- Create up to 200 templates
Meta conversation charges may apply separately based on usage.
FAQ
Questions teams ask before switching to a better CRM
Everything you need to know about moving social conversations into LeadBuddie.
LeadBuddie is designed for businesses that manage customer conversations across WhatsApp and Instagram. We help bring those conversations into one CRM workflow so your team can manage leads with context.
Yes. Your team can assign chats, add notes, track lead stages, and keep everyone aligned on who owns the next step.
LeadBuddie uses AI for things like conversation summaries, reply suggestions, and helping teams understand lead context faster. Your team stays in control of what gets sent.
No. It works well for founder-led sales teams, growing service businesses, and larger teams that need a more structured social CRM setup.
You get full access to the product so you can experience the inbox, lead management flow, and collaboration setup before committing to a paid plan.
Yes. LeadBuddie is built around secure access, workspace-level visibility, and a structured CRM workflow for customer conversations.
Yes. You can cancel your subscription at any time and your access continues through the end of your active billing period.
Use any Book Demo button on the site and our team will reach out to schedule a walkthrough based on your use case.
Calm operational intelligence
Never let operational work slip through the cracks again.
Bring your leads, customers, renewals and follow-ups into one intelligent workspace — running quietly on the WhatsApp number your customers already use.
Free to start · No credit card · Runs on your existing WhatsApp number
“We personally help you set up LeadBuddie for your business — no ticket queue, no chatbot.”
Built by founders in India who sat with Mastec Water Purifier's team for weeks to figure out where renewals were actually leaking.
Vivek D · Founder · Hutliv Technologies LLP