Everything LeadBuddie does,
under one roof.
A unified inbox for WhatsApp, Instagram and your website. An AI co-pilot that replies, qualifies and follows up. A pipeline that surfaces every callback on the right day. Built for Indian SMBs.
Premium CRM infrastructure for WhatsApp + Instagram teams
Structured onboarding, secure setup, and channel-ready lead operations.
Eight modules. One workspace.
Every capability inside LeadBuddie. Skim the bento, then dive into the four pillars below.
Unified inbox
WhatsApp + Instagram + website chat in one workspace.
Learn moreAI co-pilot
Reads, replies, qualifies, attaches the right asset.
Learn moreLead pipeline
Stages, tags, source, budget. Visual + list view.
Learn moreFollow-ups
Never miss a callback — calendar + list discipline.
Learn moreRouting
Auto-assign by source. Smart handoffs.
Learn moreCampaigns
Scheduled sends, templates, retry-on-fail.
Learn moreAnalytics
Response time, conversion, team performance.
Learn moreTeam
Roles, assignments, shared inbox.
Learn moreOne inbox for WhatsApp, Instagram and your website.
Bring every conversation into one workspace — the AI co-pilot and your team work from the same place. Filter by assigned, unassigned, or my chats. Search the entire history in a tap.
- Official Meta WhatsApp Business API + Instagram DMs
- Desktop split-view + mobile-optimised
- Real-time sync with instant notifications
- Assigned / Unassigned / My-chats filters
- Conversation search + message history
- Quick replies + template messages in-chat
The AI that drafts, sends, or steps back — your call.
Reads the conversation, pulls the customer's history, drafts a reply in your tone, attaches the right brochure, and qualifies the lead the moment it lands. You set the autonomy level per capability.
- Approve every reply, or auto-send routine ones
- Context from full conversation + customer history
- Auto-attaches the right asset (PDF, brochure, video)
- Detects intent: enquiry, ready-to-buy, complaint, AMC renewal
- Tone learned from your business description
- Every action logged — fully transparent
A pipeline that matches how leads actually move.
Custom stages, tags, budget, source, and a callback discipline page that surfaces every promised follow-up on the right day. The owner sees the whole pipeline at a glance — and so does the team.
- Visual Kanban + list view, drag-and-drop stages
- Custom stages, priorities, and tags per workspace
- Tags, budget and source captured straight from the chat
- Smart follow-up scheduling with calendar + list views
- AI-powered + automated follow-ups (Growth+)
- Activity timeline visible to the whole team
Routing, campaigns and analytics — all in one place.
Source-based auto-assignment, scheduled WhatsApp campaigns with retry-on-fail, conversion-rate and response-time dashboards. The operational layer most CRMs leave to spreadsheets.
- Auto-assign leads by source (web, Instagram, Facebook)
- Scheduled campaigns + auto-retry on failed sends
- Recipient management with segmentation
- Response-time + conversion-rate dashboards
- Lead-source analytics + team performance reports
- Role-based team access — owner / admin / agent
Built deep for water purifier dealers — on top of everything above.
On top of the eight core modules, the Water Purifier Pack adds the workflows generic CRMs never built — AMC renewals, callback discipline, service-visit booking, and a customer drawer that travels with the installed product.
- AI sales agent for AMC renewals & callbacks
- Customer drawer with installed product + AMC history
- Renewals page sorted by urgency (this week / next 14 / lapsed)
- Service-visit booking straight from WhatsApp
Built on the rails that messaging apps actually trust.
Official Meta tech provider with DPDP-ready data handling and team-level access controls.
Official Meta tech provider
WhatsApp Business API messaging. Approved, audited, on official rails.
Instagram messaging
DM lead capture + reply via the official Instagram API.
DPDP-ready data handling
Workspace-isolated storage, role-based access, data deletion on request.
Ready to turn WhatsApp & Instagram conversations into a real sales system?
Bring your channels, team, and follow-ups into one premium CRM built for growth.