Every customer looked after. Every single time.
Buddie is the teammate who never forgets. Who is due for service, whose AMC is running out, who is still waiting for an answer — it keeps track and hands your team a job that is ready to do.
Buddie’s list for today
A water purifier business
Service due
These customers are due this week
Visit done
Your technician’s report is ready to check
AMC renewal
This contract runs out in 10 days
Ready before you call
The customer, the purifier you installed and their last service — already on the screen.
Everything in one place. Your team, your customers, your follow-ups.
A chatbot answers. Buddie gets the work done.
Most software sits there until somebody opens it. Buddie keeps an eye on your customers all day and tells your team what needs doing — before the customer has to chase you.
Nothing is forgotten
Service dates, renewals and open complaints stay in front of you.
The full story, one screen
Who the customer is, what you installed, what you did last time.
The job comes ready
Your team opens it and gets on with the work — no hunting around.
You make the calls
Who goes out, what it costs, what the customer is told.
The next one is set
Close today’s visit and the next service is already on the list.
Run the years after the sale.
The relationship continues through installation, service, parts, payments, AMC and the next cycle. LeadBuddie remembers every bit of it, so nobody has to dig through a register, a diary or an old WhatsApp group.
Today
What needs doing
Service due
Who to call
Visits
Who is going
Renewals
Who to keep
One customer file
All togetherThe unit you installed
Model, date, where it sits
What you did last time
Every past visit, part and charge
When it is due next
Counted from a real service, never guessed
Buddie gets it ready.
You decide who goes, what it costs and what the customer is told.
One Buddie. Trained for your trade.
Every trade asks different questions and finishes work differently. Buddie learns yours. Water treatment is where we go deepest.
Primary verticalWater treatment
Customers, the units you installed, service visits and AMC renewals — all in one place.
Agent workflowTravel agencies
Turn “planning Bali in December” into an enquiry your team can actually price.
Agent workflowRetail businesses
Answer “do you have this?” properly, and turn it into an order your team can fill.
Buddie does the running around. You make the calls.
Buddie can get a job ready and write the message. What it is allowed to say, quote, promise or send is entirely up to you.
It only says what you approved
Your prices, your policies, your answers. Buddie does not make things up to fill a gap.
Nothing goes out without your say-so
Let Buddie just watch, ask you before every message, or handle the routine ones on its own.
The history comes with the job
Who the customer is, what you installed and what happened last time — attached to every task.
One job sets up the next
Close a visit today and the next service is already waiting on the list.
Your customers talk. Buddie talks back—and writes it up.
Most customers in India would rather send a WhatsApp voice note than type. Buddie understands what they said, replies with a natural voice note in their language, and turns the conversation into a complete request for your team.
Hear it in
Your business
AC service · Chennai
Buddie heard · Tamil
வீட்டு AC சரியா கூல் ஆகல. நாளைக்கு காலையில யாராவது வந்து பார்க்க முடியுமா? அண்ணா நகர்.
“The AC at home isn’t cooling. Can someone come and check tomorrow morning? Anna Nagar.”
கண்டிப்பா. நாளை காலை சர்வீஸ் விசிட்டுக்கு ரிக்வெஸ்ட் போடறேன் — நேரத்தை எங்க டீம் உறுதி பண்ணுவாங்க.
“Sure. I’m raising a service-visit request for tomorrow morning — our team will confirm the time.”
Service visit request
From voice- Issue
- AC not cooling
- Area
- Anna Nagar
- Preferred
- Tomorrow, morning
- Language
- Tamil
Illustrative conversation · your team confirms the final booking or price
Voice notes, understood
Buddie transcribes customer voice notes, checks the language, and answers the question inside them — no typing needed on either side.
Replies in a natural voice
When a customer speaks, Buddie can answer with a short voice note in English, Hindi, Tamil or Malayalam — the same checked answer it wrote, read aloud.
Voice becomes a request
Dates, areas, people and needs spoken in a voice note land as structured fields on a request your team can act on.
SmartDefault
A short voice reply when the customer spoke or asked for voice.
Customer asks
Only when they tap 🔊 Explain by voice or ask for it.
Off
Buddie still understands voice notes and replies in text.
Buddie never reads out menus, links or hand-overs, and every spoken reply says exactly what the written answer says—nothing more.
- StarterUnderstands customer voice notes
- Growth+ Voice replies · 60 min/month · Buddie’s default voice
- Scale200 min/month · choose a voiceAshaArunMayaKiran
See what Buddie would do in your business.
Start with one thing — service due, or renewals. Add the rest once your team is comfortable.
Questions owners ask before giving Buddie real work
Setup, what Buddie can say, what it can send, and where your team steps in.
Buddie keeps an eye on your customers all day. It notices who is due for service, whose AMC is running out and who is still waiting for a reply, pulls up everything about that customer, and puts a ready-to-do job in front of your team. Your team still makes every decision that matters.
No. You can start with your customers, the products you installed, service visits and AMC renewals straight away. Connect your WhatsApp Business number later if you want reminders and updates going out on it.
A CRM is built around selling. LeadBuddie is built around the work — the service that is due, the visit that needs a technician, the renewal that is about to lapse. It keeps the customer history you need and then tells you what to do with it.
Customers and the units you installed, service due dates, complaints and requests, technician visits, service history, AMC renewals and the next service. Automatic WhatsApp messages depend on your plan and on your number being connected.
Buddie asks the traveller where, when, how many and what budget, then puts a quote-ready enquiry on your desk. Your team checks availability, builds the itinerary and sets the price.
Buddie works out which product the customer means from your own catalogue, asks for the variant, quantity and delivery details, and raises an order or quote request. Stock, discounts and the final price stay with your team.
That is your choice. Buddie can simply watch and suggest, ask you to approve every message before it goes, or handle the routine ones by itself. You can change your mind any time.
Your own. LeadBuddie connects through the official WhatsApp Business Platform — no QR scanning, no second SIM, no risk to your number.